Privacy policy

Sugarloaf Basecamp is an independently owned vacation rental. This page explains what we collect when you use sugarloafbasecamp.com and what we do with it. Short version: we collect what's needed to host you, we don't sell it, and payment details never touch our servers.

What we collect

• Booking details — name, email, phone, party size, stay dates, and any messages you send us. Kept so we can host you, handle taxes, and keep records of stays.
• Payments — processed entirely by Stripe. We see the amount and payment status, never your card number. Stripe's own privacy policy applies to the checkout page.
• Cookies — a session cookie if you log in as the owner, a preference cookie for the winter/summer toggle, and first-party analytics cookies (slb_vid, slb_sid, slb_attr) that remember how you found the site and anonymously record pages viewed, availability checks, dates selected, quotes viewed, and checkout starts. We do not record what you type into booking fields and do not use session replay. These are our cookies; we don't run third-party tracking scripts or sell data to ad networks.
• Advertising identifiers — if you arrive from an ad, its campaign tags and click ID (such as Google's gclid,gbraid, or wbraid) may be stored with your anonymous activity and booking so we can measure whether the ad worked.

Emails

We send transactional email only — booking confirmations, host messages, and arrival details — through Resend, our email provider. No marketing lists, no newsletters unless you explicitly ask for one.

Sharing

We share data only with the services that operate the site (Stripe for payments, Resend for email, and our hosting provider), when the law requires it (for example, Maine lodging-tax records), and for ad measurement. When a Google-ad visitor confirms a booking, we may send Google the ad click ID, booking transaction ID, booking time, currency, and value so Google can attribute the conversion and avoid counting it twice. We do not send Google the guest's name, email, phone, IP address, message, or payment details. We never sell personal information.

Retention & your rights

Booking records are retained for tax and accounting purposes. Analytics cookies expire on their own within 400 days. You can ask us anytime to see or delete the personal data we hold about you — message us from your trip page or reply to any booking email, and we'll handle it promptly (subject to records we're legally required to keep).